Description

By (author) de Janasz, Suzanne; By (author) Dowd Karen; By (author) Schneider Beth

:
Interpersonal Skills in Organizations by De Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors” preferences and students” needs. The emphasis in this 7th edition focuses on making the text more current, informative, practical, immediately accessible, and applicable.

Table of contents:

Unit 1 Intrapersonal Effectiveness: Understanding Yourself
1. Journey into Self-Awareness
2. Self-Disclosure and Trust
3. Establishing Goals Consistent with Your Values and Ethics
4. Self-Management

Unit 2 Interpersonal Effectiveness: Understanding and Working with Others
5. Understanding and Working with Diverse Others
6. Listening and Nonverbal Communications
7. Communicating Effectively
8. Persuading Individuals and Audiences

Unit 3 Understanding and Working in Teams
9. Negotiation
10. Building Teams and Work Groups
11. Managing Interpersonal and Organizational Conflict
12. Achieving Business Results through Effective Meetings
13. Facilitating Team Success
14. Making Decisions and Solving Problems Creatively

Unit 4 Leading Individuals and Groups
15. Effective and Ethical Use of Power and Influence
16. Networking and Mentoring
17. Coaching and Providing Feedback for improved Performance 401
18. Leading and Empowering Self and Others
19. Project Management

Biographical note:
Suzanne C. de Janasz, PhD, is Professor of Management and Conflict Analysis and Resolution (a joint appointment) at George Mason University in Fairfax, Virginia. Previously, Suzanne served as the Thomas Gleed Distinguished Chair of Business Administration at Seattle University in Seattle, Washington, where she taught undergrad and MBA students, mentored junior faculty, and directed the Seattle branch of HERA (Her Equality Rights and Autonomy), a UK-based charity that empowers formerly traffickedor exploited women with career and entrepreneurship development and mentoring. Prior to coming to Seattle, Suzanne was Professor of Leadership and Organization Development at IMD in Lausanne, Switzerland, where she designed and delivered programs for mid-level and senior executives in global companies, specializing in leadership, negotiations, mentoring and careers, organizational development and change, creativity/innovation, work/life balance, entrepreneurship, and interpersonal/managerial skills. The recipient of multiple teaching awards, including the 2017 Mid-Career Distinguished Educator Award from the MOBTS Teaching Society for Management Educators and a Fulbright Fellowship (Warsaw University in Poland), Suzanne continues to director teach in executive programs for Mason (women”s negotiation program),Harvard, ESMT (Germany) and other schools (e.g., IEDC in Slovenia, QUT in Australia).Suzanne’s research on mentoring, careers, work/family conflict, negotiation, and leadership appears in such journals as Harvard Business Review, Academy of Management Executive, Journal of Organizational Behavior, Journal of Vocational Behavior, British Journal of Management, Career Development International, and Journal of Management Education and features frequently in domestic and international newspapers, online publications (including HBR online and CNN), and radio programs. The second edition of her text Negotiation and Dispute Resolution (co-au